{"id":291,"date":"2025-11-18T08:53:46","date_gmt":"2025-11-18T08:53:46","guid":{"rendered":"https:\/\/kriweb.info\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/"},"modified":"2026-02-13T10:07:31","modified_gmt":"2026-02-13T10:07:31","slug":"iade-politikasi-nasil-isliyor","status":"publish","type":"post","link":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/","title":{"rendered":"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor?"},"content":{"rendered":"<p data-path-to-node=\"11\"><b>\u0130ade politikas\u0131<\/b>, dijital hizmet sat\u0131n al\u0131mlar\u0131nda kullan\u0131c\u0131lar\u0131n kendilerini g\u00fcvende hissetmelerini sa\u011flayan en temel unsurdur. Kriweb olarak, sundu\u011fumuz hizmetin kalitesine g\u00fcveniyor ve m\u00fc\u015fteri memnuniyetini her \u015feyin \u00fczerinde tutuyoruz. E\u011fer sat\u0131n ald\u0131\u011f\u0131n\u0131z hosting hizmetinden bekledi\u011finiz performans\u0131 alamazsan\u0131z veya memnun kalmazsan\u0131z, \u015feffaf <b>iade politikas\u0131<\/b> kurallar\u0131m\u0131z \u00e7er\u00e7evesinde paran\u0131z\u0131 geri alabilirsiniz.<\/p>\n<p data-path-to-node=\"12\">Amac\u0131m\u0131z, sizin i\u00e7in risk olu\u015fturmayan, g\u00fcvenilir bir hizmet deneyimi sunmakt\u0131r. <a href=\"https:\/\/kriweb.com\/\">Kriweb.com<\/a>&#8216;da sizler i\u00e7in en iyi hizmeti sunuyoruz.<\/p>\n<h4>Genel \u0130ade Ko\u015fullar\u0131 Nelerdir?<\/h4>\n<p data-path-to-node=\"14\">Hizmet kalitemizi test etmeniz i\u00e7in size bir haftal\u0131k bir s\u00fcre tan\u0131yoruz. \u0130ade s\u00fcrecinin ge\u00e7erli olabilmesi i\u00e7in a\u015fa\u011f\u0131daki temel \u015fartlar\u0131n sa\u011flanmas\u0131 gerekmektedir:<\/p>\n<ul data-path-to-node=\"15\">\n<li>\n<p data-path-to-node=\"15,0,0\"><b>S\u00fcre S\u0131n\u0131r\u0131:<\/b> \u0130ade talebinizi, hizmeti sat\u0131n ald\u0131\u011f\u0131n\u0131z veya aktivasyonun yap\u0131ld\u0131\u011f\u0131 tarihten itibaren <b>ilk 7 g\u00fcn<\/b> i\u00e7inde bize iletmeniz gerekmektedir.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,1,0\"><b>Kapsam:<\/b> \u0130ade garantisi, temel olarak <b>Web Hosting<\/b> ve Reseller Hosting paketlerini kapsamaktad\u0131r.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"15,2,0\"><b>Kullan\u0131m Kurallar\u0131:<\/b> Hizmetin iptal edilebilmesi i\u00e7in &#8220;Kullan\u0131m S\u00f6zle\u015fmesi&#8221;ne ayk\u0131r\u0131 bir durum (Spam g\u00f6nderimi, Phishing, yasa d\u0131\u015f\u0131 i\u00e7erik bar\u0131nd\u0131rma vb.) tespit edilmemi\u015f olmal\u0131d\u0131r.<\/p>\n<\/li>\n<\/ul>\n<h4>Hangi \u00dcr\u00fcnler \u0130ade Kapsam\u0131 D\u0131\u015f\u0131ndad\u0131r<\/h4>\n<p data-path-to-node=\"18\">Dijital d\u00fcnyada baz\u0131 \u00fcr\u00fcnler, yap\u0131lar\u0131 gere\u011fi &#8220;geri al\u0131namaz&#8221; niteliktedir. Bu nedenle <b>iade politikas\u0131<\/b> dahilinde olmayan istisnalar\u0131 bilmeniz \u00f6nemlidir:<\/p>\n<ol start=\"1\" data-path-to-node=\"19\">\n<li>\n<p data-path-to-node=\"19,0,0\"><b>Alan Adlar\u0131 (Domain):<\/b> Alan adlar\u0131, tescil edildi\u011fi anda sizin ad\u0131n\u0131za k\u00fcresel veritaban\u0131na kaydedilir. ICANN kurallar\u0131 gere\u011fi, tescil edilen bir domain iptal edilemez ve kay\u0131t kurulu\u015funa \u00f6denen \u00fccret geri al\u0131namaz. Daha fazla bilgi i\u00e7in ICANN Tescil Politikalar\u0131n\u0131 inceleyebilirsiniz<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,1,0\"><b>SSL Sertifikalar\u0131:<\/b> Dijital olarak \u00fcretilen ve alan ad\u0131na \u00f6zel \u015fifrelenen sertifikalar, kullan\u0131lm\u0131\u015f say\u0131ld\u0131\u011f\u0131 i\u00e7in iade edilemez.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"19,2,0\"><b>Lisanslar:<\/b> cPanel, LiteSpeed gibi \u00fc\u00e7\u00fcnc\u00fc taraf yaz\u0131l\u0131m lisanslar\u0131 iade kapsam\u0131 d\u0131\u015f\u0131ndad\u0131r.<\/p>\n<\/li>\n<\/ol>\n<h4>Ad\u0131m Ad\u0131m \u0130ade Talebi Nas\u0131l Olu\u015fturulur?<\/h4>\n<p data-path-to-node=\"21\">Memnun kalmad\u0131\u011f\u0131n\u0131z bir hizmet i\u00e7in iade s\u00fcreci olduk\u00e7a h\u0131zl\u0131 ve basittir. \u0130\u015flemleri ba\u015flatmak i\u00e7in \u015fu ad\u0131mlar\u0131 izleyebilirsiniz:<\/p>\n<ol start=\"1\" data-path-to-node=\"22\">\n<li>\n<p data-path-to-node=\"22,0,0\">\u00d6ncelikle kullan\u0131c\u0131 bilgilerinizle <b>Kriweb M\u00fc\u015fteri Paneli<\/b> sayfas\u0131na giri\u015f yap\u0131n.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,1,0\">Men\u00fcden &#8220;Destek&#8221; sekmesine gelin ve yeni bir <b>&#8220;Destek Talebi Olu\u015ftur&#8221;<\/b> butonuna t\u0131klay\u0131n.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,2,0\">Departman olarak &#8220;Muhasebe&#8221; veya &#8220;Sat\u0131\u015f&#8221; birimini se\u00e7in.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,3,0\">Konu ba\u015fl\u0131\u011f\u0131na <b>&#8220;\u0130ade Talebi&#8221;<\/b> yaz\u0131n.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"22,4,0\">Mesaj i\u00e7eri\u011finde; iade etmek istedi\u011finiz hizmeti ve (zorunlu olmamakla birlikte) hizmetimizi geli\u015ftirmemize yard\u0131mc\u0131 olmak ad\u0131na iade nedeninizi k\u0131saca belirtin.<\/p>\n<\/li>\n<\/ol>\n<h4>De\u011ferlendirme ve Geri \u00d6deme S\u00fcreci<\/h4>\n<p data-path-to-node=\"25\">Talebinizi olu\u015fturduktan sonra ekibimiz ba\u015fvurunuzu inceler. Genellikle <b>1 i\u015f g\u00fcn\u00fc<\/b> i\u00e7inde de\u011ferlendirme tamamlan\u0131r. E\u011fer talebiniz <b>iade politikas\u0131<\/b> \u015fartlar\u0131na uygunsa, \u00f6demeniz onaylan\u0131r.<\/p>\n<p data-path-to-node=\"26\">\u00dccret iadesi, \u00f6demeyi yapt\u0131\u011f\u0131n\u0131z y\u00f6ntemle (Kredi Kart\u0131 veya Havale\/EFT) taraf\u0131n\u0131za g\u00f6nderilir. Bankalar\u0131n i\u015flem s\u00fcre\u00e7lerine ba\u011fl\u0131 olarak, tutar\u0131n hesab\u0131n\u0131za yans\u0131mas\u0131 <b>1 ila 7 i\u015f g\u00fcn\u00fc<\/b> s\u00fcrebilir.<\/p>\n<p data-path-to-node=\"27\">Akl\u0131n\u0131za tak\u0131lan di\u011fer sorular i\u00e7in <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=908504410574&amp;text&amp;type=phone_number&amp;app_absent=0\">bizimle ileti\u015fime ge\u00e7ebilirsiniz<\/a>.<\/p>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ade politikas\u0131, dijital hizmet sat\u0131n al\u0131mlar\u0131nda kullan\u0131c\u0131lar\u0131n kendilerini g\u00fcvende hissetmelerini sa\u011flayan en temel unsurdur. Kriweb olarak, sundu\u011fumuz hizmetin kalitesine g\u00fcveniyor ve m\u00fc\u015fteri memnuniyetini her \u015feyin \u00fczerinde tutuyoruz. E\u011fer sat\u0131n ald\u0131\u011f\u0131n\u0131z hosting hizmetinden bekledi\u011finiz performans\u0131 alamazsan\u0131z veya memnun kalmazsan\u0131z, \u015feffaf iade politikas\u0131 kurallar\u0131m\u0131z \u00e7er\u00e7evesinde paran\u0131z\u0131 geri alabilirsiniz. Amac\u0131m\u0131z, sizin i\u00e7in risk olu\u015fturmayan, g\u00fcvenilir bir hizmet deneyimi [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-291","post","type-post","status-publish","format-standard","hentry","category-teknik-destek-ve-sorun-giderme"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -<\/title>\n<meta name=\"description\" content=\"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -\" \/>\n<meta property=\"og:description\" content=\"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-18T08:53:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T10:07:31+00:00\" \/>\n<meta name=\"author\" content=\"bilgibankasi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"bilgibankasi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/\",\"url\":\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/\",\"name\":\"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -\",\"isPartOf\":{\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/#website\"},\"datePublished\":\"2025-11-18T08:53:46+00:00\",\"dateModified\":\"2026-02-13T10:07:31+00:00\",\"author\":{\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/#\/schema\/person\/5b93f5acc90d08698b86ff3267d47616\"},\"description\":\"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.\",\"breadcrumb\":{\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/kriweb.com\/bilgi-bankasi\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/#website\",\"url\":\"https:\/\/kriweb.com\/bilgi-bankasi\/\",\"name\":\"\",\"description\":\"Bilgi Bankas\u0131\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/kriweb.com\/bilgi-bankasi\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/kriweb.com\/bilgi-bankasi\/#\/schema\/person\/5b93f5acc90d08698b86ff3267d47616\",\"name\":\"bilgibankasi\",\"sameAs\":[\"https:\/\/kriweb.info\/bilgi-bankasi\"],\"url\":\"https:\/\/kriweb.com\/bilgi-bankasi\/author\/bilgibankasi\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -","description":"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/","og_locale":"en_US","og_type":"article","og_title":"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -","og_description":"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.","og_url":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/","article_published_time":"2025-11-18T08:53:46+00:00","article_modified_time":"2026-02-13T10:07:31+00:00","author":"bilgibankasi","twitter_card":"summary_large_image","twitter_misc":{"Written by":"bilgibankasi","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/","url":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/","name":"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor? -","isPartOf":{"@id":"https:\/\/kriweb.com\/bilgi-bankasi\/#website"},"datePublished":"2025-11-18T08:53:46+00:00","dateModified":"2026-02-13T10:07:31+00:00","author":{"@id":"https:\/\/kriweb.com\/bilgi-bankasi\/#\/schema\/person\/5b93f5acc90d08698b86ff3267d47616"},"description":"\u0130ade politikas\u0131 nas\u0131l i\u015fliyor? Hosting hizmetlerinde ko\u015fulsuz iade hakk\u0131, iade edilemeyen \u00fcr\u00fcnler ve talep olu\u015fturma ad\u0131mlar\u0131.","breadcrumb":{"@id":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/kriweb.com\/bilgi-bankasi\/iade-politikasi-nasil-isliyor\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/kriweb.com\/bilgi-bankasi\/"},{"@type":"ListItem","position":2,"name":"\u0130ade Politikas\u0131: \u0130ade S\u00fcreci ve Ko\u015fullar\u0131 Nas\u0131l \u0130\u015fliyor?"}]},{"@type":"WebSite","@id":"https:\/\/kriweb.com\/bilgi-bankasi\/#website","url":"https:\/\/kriweb.com\/bilgi-bankasi\/","name":"","description":"Bilgi Bankas\u0131","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/kriweb.com\/bilgi-bankasi\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/kriweb.com\/bilgi-bankasi\/#\/schema\/person\/5b93f5acc90d08698b86ff3267d47616","name":"bilgibankasi","sameAs":["https:\/\/kriweb.info\/bilgi-bankasi"],"url":"https:\/\/kriweb.com\/bilgi-bankasi\/author\/bilgibankasi\/"}]}},"_links":{"self":[{"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/comments?post=291"}],"version-history":[{"count":5,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/291\/revisions"}],"predecessor-version":[{"id":1126,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/posts\/291\/revisions\/1126"}],"wp:attachment":[{"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/media?parent=291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/categories?post=291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kriweb.com\/bilgi-bankasi\/wp-json\/wp\/v2\/tags?post=291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}