2. Member Data:
3. Password Policy: The passwords assigned by users during registration must be consisted of minimum 8, maximum 12 characters, composed of at least one uppercase letter, one lower case letter and special characters and they must not be same with the username.
When registration ends;
4. Privacy: Kriweb does not share the identity and contact information that it has provided from its users with a third person as long as there are no judicial declarations. Hiding credentials registered on Kriweb.com is completely under the initiative of users. Kriweb.com can use the user-related data and e-mail addresses to contact with member/customer, post bulletin, conduct a poll, send warnings about services, notices, caveats and payment information.
5. Prices: Kriweb.com can recast on the service provided by itself and prices of products without informing, current product prices are as announced on www.kriweb.com address on the related product’s page.
6. Payment: Notices/Warnings (domain name registration expiration, agreement renewal, CDN account exposure time, CDN account amount of use, auto refreshing and etc.…) related to products and services that Kriweb.com users own are sent as a short message to the e-mail address which they have stated and/or registered mobile phone. The delivery is done when it is 15, 7, 1 day to expiration time for domain name products or registration expires of domain name. Kriweb.com reserves the right to recast on notice procedure and timing. The related service or product is ceased in the event of not paying the full amount or not paying at all of following period’s arrears until the expiry date. When the quota is exceeded at CDN products, quota exceeding wages are invoiced to user by being calculated in the basis of cost per unit. Kriweb services can be stopped if the payment is not done and the upper package is not switched to.In orders that are organized with transfer commitment, verifying payment receipt can last until 2-3 hours on workdays, 2-9 days on weekends and official holidays. For this reason, Kriweb.com cannot be held responsible for delays in receipt verifying in orders which are organized with transfer commitment and the loss and unjust suffering which may arise from the delay. Kriweb.com offers payment by credit card choice with regard to elimination of these types of delays.Users can organize a predefined automatic payment order with their credit card information for any services and products that they like by using after sale administration board. Users who give automatic payment order grant approval at the same time for Kriweb.com to withdraw required money thanks to their credit card information they provide. Kriweb.com does not take over responsibility for entering wrong products by users, which automatic payment order is valid; losses and unjust suffering which may result from wrong or outdated credit card information used in automatic payment order.
7. Domain Name Registrations; Domain name registration products are provided with a “It belongs to someone who comes first” principle. Distribution of registry rights are provided by ICANN (www.icann.org) which is rooted in ABD. Domain name registry data bases are updated once every 8 hours in root servers which are controlled by ICANN. A product bought on Kriweb.com can be ordered by another supplier and through a different user 1-2 hours apart. In this kind of situations stemming from update periods of data bases, relevant domain name’s being unable to be registered by Kriweb.com may take place. In these cases, wages are refunded to the user and the provisions related to the refund are applied. Domain name registration products which their order has been organized by transfer commitment, may not be provided to the user that has committed transfer because of possible delays which may arise from receipt verification of orders which have been organized by transfer commitment. The same product can be purchased spontaneously by a different user through Kriweb.com or another supplier thereby ordering by means of credit card. There is no assurance in the matter of providing the products to the users for whom orders have been organized by transfer commitment for domain name registration products of which orders have been organized for this reason. Domain name registration services are provided by Tucows Inc. which has been accredited by ICANN. .com, .net, .org, .info, .biz registry products belong to ABD, the place where the service is got is ABD. All operations of these domain names take place in ABD and the all operations are supervised within ABD laws and ICANN provisions such as transfer, charging and etc. All kinds of conflicts and controversies in the matter of ABD originated domain names like .com, .net, .org and etc., can be analyzed by reliable arbitration courts or courts of justice which have been instituted only by ICANN. The judgements that have been resolved by other decision makers can only be evaluated in international legal framework. The procedure and regulations about the conflict are being announced and updated by ICANN on http://www.icann.org/en/udrp/udrp.htm address. Processes and operation flow about ABD originated domain names may differ. During the operations (transfer, disagreement, reminding, control messages and etc.…) of these domain names, world-wide consumers can encounter with supplemental agreement in foreign language, e-mail and forms which are put into action and planned to be so by ICANN. ICANN controls conveniences of all accredited clerks’ contracts. In this agreement, sections in English in brackets are made obligatory by ICANN on the purpose of supervision. The disagreements related to domain names on .tc extension are solved the way that .tc operator has announced on https://www.tc/alan-adi-uyusmazliklari. Add Grace Period is about 5 days for all TLD domain names which have been registered newly. (http://www.icann.org/en/announcements/announcement-17dec08-en.htm), however, it can be applied in 4 days in EMEA area because of the time difference. Domain names which their registry has expired (those charged with ICANN spurred in such as .com, .net, .org, .info and etc…) and have not been renewed by their users come to Renew Grace Period. Renew Grace Period is about 40 days for .COM, .NET, .ORG and .INFO domain names. During Renew Grace Period, Kriweb.com is owner of the domain name as long as it is not renewed by the user. Within this time period when the user renews it, domain name is brought into the service again by being transferred to the user. During Renew Grace Period, domain names which have not been renewed proceed to Delete Grace Period (at the end of 40th day). For the domain names that are in this period and desired to be renewed again, the wage of data recovery process is 100 USD.
8. In domain register orders with .COM extension, user is responsible for sending us for domain register if domain requires a document. If the user does not send any documents or the documents are deficit, invalid or insufficient for domain register, the responsibility belongs to the user, the price paid for the order is not refunded.
9. The responsibilities of SSL and domain registration processes made by means of Kriweb.com and all the data which will be published on these services belong to related companies. Kriweb.com cannot be held responsible for the dealings and trade agreements between users and product providers.
10. Membership of users who insult, swear and humiliate our company by reaching us with telephone, mail and similar means are suspended and these users’ working with Kriweb.com is not allowed.
11. Please view return policy link on sub-panel of Kriweb for Product Return Policy.
İşbu beyan ve onay formu, 6698 Sayılı Kişisel Verilerin Korunması Kanunu ve Bu Kanun Kapsamındaki Haklarla İlgili Aydınlatma Formunun, şirketimiz ile imzalamış olduğunuz her türlü hizmet sözleşmesi ve hizmet alımına yönelik taleplerinizin eki ve ayrılmaz bir parçasıdır.
Şirkete iletmiş olduğum veya Şirket’in usul ve işlemleri çerçevesinde edindiği kişisel veri, biyometrik veri ve sağlık verisi dahil her türlü nitelikli kişisel veri, kurumsal, ticari ve diğer verinin aydınlatma formu kapsamında veri sorumlusu ve/veya veri işleyen olarak tamamen veya kısmen elde edilmesi, kaydedilmesi, depolanması, değiştirilmesi, güncellenmesi, periyodik olarak kontrol edilmesi, yeniden düzenlenmesi, sınıflandırılması, işlendikleri amaç için gerekli olan ya da ilgili kanunda öngörülen süre kadar muhafaza edilmesi, kanuni ya da hizmete bağlı fiili gereklilikler halinde Şirketinizin birlikte çalıştığı ya da kanunen yükümlü olduğu kamu kurum ve kuruluşlarıyla ve/veya Türkiye'de veya yurt dışında mukim olan 3. kişi hizmet sağlayıcı, tedarikçi firmalar, sigorta şirketleri ve Şirketiniz ile paylaşılması, kanuni ya da hizmete bağlı fiili gereklilikler halinde yurtdışına aktarılması dahil olmak üzere işlenmesine, açık rızam olduğunu beyan ederim.
İşbu beyan ve onay formunu, yüz yüze veya Mesafeli Sözleşmeler Yönetmeliği'nin 4. maddesi'nin (c) bendi uyarınca, kısa mesaj, elektronik posta, internet, disk, CD, DVD, hafıza kartı ve benzeri her türlü araç veya ortamdan birini kullanarak okuyup, anladığımı ve bu şekilde alınan aşağıdaki beyanımın geçerli olduğunu kabul ediyorum.
Alan adı tescil işlemleri gTLD ve ccTLD ler Tucows, .tr uzantılı alan adları ise ODTÜ aracılığı ile yapılmaktadır.
Müşterilerimiz hosting ürünlerini satış tarihinden itibaren 15 gün içerisinde herhangi bir mazeret göstermeksizin iade edebilir.
İade talepleri yazılı olarak müşteri destek birimine iletilmelidir, yazılı olarak iletilmeyen iade talepleri dikkate alınmamaktadır.
Koşulsuz iade şartları sadece yeni satın alınan hosting paketleri için geçerlidir.
SSL ve Lisans ürünler için koşulsuz iade garantisi bulunmamaktadır.
İade işlemlerinde ödeme metoduna göre yapılan kesintiler düşülerek geri ödeme yapılmaktadır.
Ödemeleriniz online olarak takip edilmektedir. Banka havalesi ile yaptığınız ödemelerde AÇIKLAMA bölümüne yapmış olduğunuz kayıtla ilgili Alan Adı veya Sipariş Numarası'nı belirtmeniz, ödemelerinizin işlenebilmesi ve işlemlerinizin tamamlanabilmesi için gereklidir.
Hesap Sahibi: KRIWEB Internet Hizmetleri A.Ş.
Yapı Kredi Bankası Altıyol Şubesi / İSTANBUL
TL Hesap No: IBAN : TR19 0006 7010 0000 0043 9211 62